Trans-Parasocial Relation Between Influencers and Viewers on Live Streaming Platforms: How Does it Affect Viewer Stickiness and Purchase Intention?

• Published in: Asia Marketing Journal (Online) Vol. 24; no. 2; pp. 39 - 50
• Main Authors: Kim, Jeeyeon, Liu, Jui-Ting, Chang, Sue Ryung
• Format: Journal Article
• Language: Korean
• Published: 2022
• Subjects: Fanship; Trans-parasocial relation; Stickiness; Purchase intention; Live streaming
• ISSN: 1598-7868; 2765-6500

Live streaming has become one of the most important communication tools for influencers to synchronously interact with viewers. It is critical to understand the effect of the reciprocal and synchronously interactive relations built between influencers and viewers, so-called trans-parasocial relations, in the context of live streaming. In this study, we investigate how trans-parasocial relations impact viewers' stickiness and purchase intention on live streaming platforms. Furthermore, we investigate fanship as a mediating factor in the relationship between trans-parasocial relations and viewers' behaviors. Overall, the results reveal significant direct and indirect effects of trans-parasocial relations on viewers' stickiness and purchase intention. Higher trans-parasocial relations further lead to stronger viewers' fanship toward influencers and increases their willingness to stay longer or make purchases on live streaming platforms. These findings further the understanding of influencer-viewer relations and viewers' behavior on live streaming platforms and provide valuable insights into influencer marketing and live streaming.