A proposed methodology to develop an e-Government system based on Soft Systems Methodology (SSM) and Focus Group Discussion (FGD)

A proposed methodology to develop an e-Government system based on Soft Systems Methodology (SSM) and Focus Group Discussion (FGD)

The development of e-Government system has been widely carried out in some countries. However, some of them are failed. One of the failure factors is when the system can not meets the stakeholders need. Therefore, in this paper, it is proposed a methodology that based on one kind of soft systems thi...

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Bibliographic Details
Published in:2011 International Conference on Advanced Computer Science and Information Systems pp. 147 - 152
Main Authors: Ramadhan, A., Sensuse, D. I., Arymurthy, A. M.
Format: Conference Proceeding
Language:English
Published: IEEE 01-12-2011
Subjects:
Conferences
Educational institutions
Electronic government
IEEE Press
Information systems
Internet
Modeling
Online Access:Get full text
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Summary:The development of e-Government system has been widely carried out in some countries. However, some of them are failed. One of the failure factors is when the system can not meets the stakeholders need. Therefore, in this paper, it is proposed a methodology that based on one kind of soft systems thinking, i.e. the Soft Systems Methodology (SSM). One other method is added to the SSM, i.e. Focus Group Discussions (FGD). With the combination of SSM with FGD, it is expected that the social interactions of stakeholders can be accommodated, so that the failure of e-government systems development can be reduced.
ISBN:1457716887
9781457716881