An integrated procedures system as a management tool

• Published in: IPCC '88 Conference Record 'On the Edge: A Pacific Rim Conference on Professional Technical Communication' pp. 345 - 350
• Main Authors: Sturdivant, M.H., Allred, C.D., Grider, D.A., Holloran, R.W., Johnson, R.W., Keele, R.P., Luna, S.F., Spence, R.E., Thomason, J.D., Thomason, S.A., Norman, R.L.
• Format: Conference Proceeding
• Language: English
• Published: IEEE 1988
• Subjects: Automation; Disaster management; Electronic equipment testing; Human factors; Power system management; Power system reliability; Production systems; Safety; Surveillance; System testing
• DOI: 10.1109/IPCC.1988.24065

An examination of industry procedures problems shows that a faulty procedures system is the root cause of most procedures deficiencies. An integrated procedures system addresses the root cause by using hierarchy and networking to empower both management and procedure users. Managers are freed from unnecessary supervision of day-to-day activities while procedure users (including managers) are given the authority to do their jobs right. The result is a system that efficiently produces safe, reliable, effective procedures.< >