Newsletters aren't enough: best practices in internal communication lead to impressive patient satisfaction scores

Newsletters aren't enough: best practices in internal communication lead to impressive patient satisfaction scores

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Bibliographic Details
Published in:Strategies for healthcare excellence : organizational productivity, quality and effectiveness Vol. 12; no. 9; p. 1
Main Authors: Cunningham, L, Malone, M P
Format: Journal Article
Language:English
Published: United States 01-09-1999
Subjects:
Attitude of Health Personnel
Benchmarking
Communication
Creativity
Hospital Communication Systems - standards
Humans
Organizational Innovation
Patient Satisfaction
Personnel Management
Personnel, Hospital - psychology
Reward
United States
United States
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ISSN:1058-7829