Managing by the Numbers

THIS PAPER IS ABOUT STATISTICS AND INFORMATION DEVELOPMENT. It presents a method by which the author and his colleagues at IBM in Research Triangle Parky North Carolina, easily collected an extensive amount of productivity data; how they organized it; what conclusions they reached; and what possibil...

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Bibliographic Details
Published in:	Technical communication (Washington) Vol. 37; no. 4; pp. 409 - 414
Main Author:	Jones, Ralph J.
Format:	Journal Article
Language:	English
Published:	Washington Society for Technical Communication 01-11-1990
Subjects:	Capital costs Communication of technical information Drafting tables Finance Financial budgets Libraries Literature Management Methods Productivity Spreadsheets Statistics Technical communication Technical writers Vendors
Online Access:	Get full text
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Summary:	THIS PAPER IS ABOUT STATISTICS AND INFORMATION DEVELOPMENT. It presents a method by which the author and his colleagues at IBM in Research Triangle Parky North Carolina, easily collected an extensive amount of productivity data; how they organized it; what conclusions they reached; and what possibilities they see for further analyses. The article shows how statistical knowledge, though neither a be-all nor an end-all, is nonetheless a valuable tool for managers.
ISSN:	0049-3155 1938-369X