Stakeholder Causal Scope Centric Market Positioning: Implications of Relationship Marketing Indicators

As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understand...

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Bibliographic Details
Published in:Customer-Centric Marketing Strategies: Tools for Building Organizational Performance pp. 245 - 263
Main Authors: Kaufmann, Hans-Ruediger, Panni, Mohammad Fateh Ali Khan
Format: Book Chapter
Language:English
Published: IGI Global 30-11-2012
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Summary:As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts. This book will discuss how to improve the organization’s financial and marketing performance. As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts. This book will discuss how to improve the organization’s financial and marketing performance.
ISBN:1466625244
9781466625242
DOI:10.4018/978-1-4666-2524-2.ch012