Diffuse the drama

This article presents steps to shift away from workplace drama: 1. Eliminate own drama. 2. Diagnose the drama. 3. Assess the risks. 4. Develop rapport. 5. Have a direct conversation. 6. Get commitment. 7. Validate and anchor.

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Bibliographic Details
Published in:	Successful Meetings Vol. 60; no. 11; p. 17
Main Authors:	Klemp, Kaley, Warner, Jim
Format:	Magazine Article Trade Publication Article
Language:	English
Published:	New York Northstar Travel Group, LLC 01-11-2011 Emerald Expositions LLC
Subjects:	Drama Guidelines Work environment United States > US
Online Access:	Get full text
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Description
Summary:	This article presents steps to shift away from workplace drama: 1. Eliminate own drama. 2. Diagnose the drama. 3. Assess the risks. 4. Develop rapport. 5. Have a direct conversation. 6. Get commitment. 7. Validate and anchor.
ISSN:	0148-4052