Paradox mindset as an equalizer: A moderated mediated perspective on workplace ostracism

• Published in: PloS one Vol. 19; no. 2; p. e0294163
• Main Authors: Ahmad, Alina, Saleem, Sharjeel, Shabbir, Rizwan, Qamar, Beenish
• Format: Journal Article
• Language: English
• Published: United States Public Library of Science 07-02-2024; Public Library of Science (PLoS)
• Subjects: Analysis; Biology and Life Sciences; Mediation; Medicine and Health Sciences; Observations; Public sector; Rejection (Psychology); Research and Analysis Methods; Social Sciences; Surveys; Work environment; Pakistan
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0294163

Incorporating the conservation of resources theory as a comprehensive framework, this study investigates a cohesive conceptual model analyzing the impact of workplace ostracism on employees' innovative work behavior (IWB). The investigation further delves into the mediating influence of perceived control and the moderating roles of paradox mindset and support for innovation. Data collection employed a survey approach involving three-time lags through questionnaires administered to 513 employees within Pakistan's public sector organizations. The hypothesized relationships were evaluated using conditional process modeling. Our research sheds light on how perceived control mitigates the negative impact of ostracism. The paradox mindset is identified as a key moderator influencing cognitive resources and navigating ostracism. Support for innovation enhances the link between perceived control and innovative work behavior. In addition, limitations, future research directions, and implications of our findings for fostering creative workplaces are also discussed.