Patient Perspectives on Health Data Privacy and Implications for Adverse Drug Event Documentation and Communication: Qualitative Study

• Published in: Journal of medical Internet research Vol. 23; no. 1; p. e21452
• Main Authors: Small, Serena S, Hohl, Corinne M, Balka, Ellen
• Format: Journal Article
• Language: English
• Published: Canada Gunther Eysenbach MD MPH, Associate Professor 20-01-2021; JMIR Publications
• Subjects: Adverse; Aged; Caregivers; Communication; Communications technology; Computer Security - standards; Confidentiality - standards; Data Collection - methods; Data integrity; Documentation - methods; Drug-Related Side Effects and Adverse Reactions - diagnosis; Drugs; Female; Focus Groups; Health information; Humans; Inappropriateness; Information sharing; Information technology; Male; Mismanagement; Original Paper; Patient safety; Patient satisfaction; Patients; Privacy; Qualitative Research; Relatives; Stigma; adverse drug events; privacy of patient data; health information technology
• ISSN: 1438-8871; 1439-4456; 1438-8871
• DOI: 10.2196/21452

Adverse drug events are unintended and harmful effects of medication use. Using existing information and communication technologies (ICTs) to increase information sharing about adverse drug events may improve patient care but can introduce concerns about data privacy.
This study aims to examine the views of patients and their caregivers about data protection when using ICTs to communicate adverse drug event information to improve patient safety.
We conducted an exploratory qualitative study. A total of 4 focus groups were held among patients who had experienced or were at risk of experiencing an adverse drug event, their family members, and their caregivers. We recruited participants through multiple avenues and iteratively analyzed the data using situational analysis.
Of the 47 participants recruited, 28 attended our focus groups. We identified 3 primary themes. First, participants felt that improved information sharing about adverse drug events within their circle of care would likely improve care. Second, participants were concerned about data handling and inappropriate access but believed that the benefits of information sharing outweighed the risks of privacy breaches. Finally, participants were more concerned about data privacy in the context of stigmatized health conditions.
Current conditions for maintaining health data privacy are consistent with participants' preferences, despite the fact that health data are susceptible to breaches and mismanagement. Information sharing that increases patient safety may justify potential privacy risks. Greater attention to patient concerns and the effect of social and contextual concerns in the design and implementation of health information technologies may increase patient confidence in the privacy of their information.