Mobile device ownership among international business students: a road to the ubiquitous library

• Published in: Reference services review Vol. 40; no. 4; pp. 574 - 588
• Main Authors: Song, Yoo-Seong, Lee, Jong-Moon
• Format: Journal Article
• Language: English
• Published: Bingley Emerald Group Publishing Limited 01-01-2012; Emerald
• Subjects: Academic libraries; Business; College students; Domestic; Exact sciences and technology; Foreign students; Higher education; Information and communication sciences; Information science. Documentation; Libraries; Library and information science. General aspects; Library science; Mobile communication systems; Ownership; Sciences and techniques of general use; Smartphones; Strategy; Students; Tablets; Use; Use and user studies. Information needs; Communication technologies; Business students; Mobile communication systems; Tablet PC; International students; E-reader; Mobile device; Attitudes; Ubiquitous library; Smartphone; Mobile device ownership; Personal computer; Attitude; Reader; Student; Communication technology; Mobile; System; Economy; Library; Communication; International
• ISSN: 0090-7324; 2054-1716
• DOI: 10.1108/00907321211277378

Purpose - Technology was once believed to be a barrier to international students in using library services in the USA. This paper seeks to investigate mobile device ownership among international students as many academic libraries are rapidly introducing mobile library services.Design methodology approach - An online survey was created to invite international students enrolled at the College of Business at the University of Illinois. In total, 101 valid responses were gathered. The survey asked ownership of three specific mobile devices among international students: smartphones, tablet PCs, and e-readers.Findings - A surprisingly high percentage of international students (82 percent) owned smartphones. While ownership of tablet PCs was also high, international students did not seem too interested in e-readers. While communication was their favorite activity using mobile devices, international students also frequently used mobile devices to access social networking sites and search for information.Practical implications - The results imply that international students may actually be more prepared than domestic students in terms of mobile device ownership. It is important for libraries to acknowledge this high ownership of mobile devices among international students and evaluate their mobile strategies accordingly.Originality value - The paper examines an important student population that has often exhibited different information seeking behavior from that of domestic students.