Measuring the quality of workplace learning environments – a qualitative meta synthesis of employee questionnaires

• Published in: The journal of workplace learning Vol. 35; no. 9; pp. 134 - 161
• Main Authors: Deutscher, Viola, Braunstein, Anke
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 2023; Emerald Group Publishing Limited
• Subjects: Education; Educational Environment; Educational Sociology; Employee Attitudes; Informal Education; Interdisciplinary aspects; Knowledge; Learning; Learning Processes; Lifelong Learning; Measures (Individuals); Meta Analysis; Occupational Surveys; On the Job Training; Organizational Culture; Sociology; Standardized Tests; Synthesis; Work Environment; Workplace Learning; Measurement; Workplace learning; Survey; Synthesis; Review; Quality
• ISSN: 1366-5626; 1366-5626; 1758-7859
• DOI: 10.1108/JWL-06-2022-0074

Purpose
This study aims to support researchers and practitioners in finding suitable instruments for future research studies and organizational quality assessments.
Design/methodology/approach
Employees’ success of learning at work is strongly influenced by the quality of the workplace learning environment. In the recent decades growing effort has been given to the development of surveys to measure the quality of workplace learning, resulting in a large number of available survey instruments. This study conceptually draws on a 3-P model and uses a qualitative metasynthesis to collect and categorize n = 94 surveys that intend to measure the quality of workplace learning (WPL).
Findings
The results underline that research on WPL environments is a highly interdisciplinary endeavor, where every discipline enriches the field by a new perspective and own foci. Overall, this study finds a focus on learning culture and working conditions, on social and functional inclusion of the learner and on support and feedback during training. Products of WPL such as professional competences or career aspirations play a minor role.
Originality/value
With the integration of quality measurement instruments from various research studies, this study produces an interactive online instrument map that gives a broad, yet organized overview of available quality measures in the WPL field.