Explaining Counterproductive Work Behaviors Among Police Officers: The Indirect Effects of Job Demands Are Mediated by Job Burnout and Moderated by Job Control and Social Support

• Published in: Human performance Vol. 28; no. 4; pp. 332 - 350
• Main Authors: Smoktunowicz, Ewelina, Baka, Lukasz, Cieslak, Roman, Nichols, Crystal F., Benight, Charles C., Luszczynska, Aleksandra
• Format: Journal Article
• Language: English
• Published: Philadelphia Routledge 08-08-2015; Routledge, Taylor & Francis Group
• Subjects: Burnout; Mathematical models; Organizational behavior; Police; Productivity; Quantitative psychology; Social support
• ISSN: 0895-9285; 1532-7043
• DOI: 10.1080/08959285.2015.1021045

The present study applied two theoretical frameworks (the demands-control-support model and the conservation of resources model) to investigate associations between job demands, job burnout, and counterproductive work behaviors (CWB) in the context of social support and job control. Data were collected among 625 police officers. Moderated mediation analysis showed that high job demands were indirectly related to high CWB, with job burnout acting as the mediator. These indirect effects were moderated by work-related resources (social support and job control). Job demands were associated with higher job burnout when social support was low. High job burnout was related to more frequent CWB when support was low and control was high. Finally, the job demands-CWB association was significant when support was low and control was high.