Employment Dispute Resolution Systems: Experience Grows But Some Questions Persist

Brown & Root, a large private construction firm, has designed and implemented a dispute resolution system (DRS) that emphasizes early, informal handling of disputes. This article traces the development, implementation, and accomplishments of the system thus far. The author also describes the mos...

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Bibliographic Details
Published in:Negotiation journal Vol. 12; no. 2; pp. 151 - 165
Main Author: Zinsser, John W.
Format: Journal Article
Language:English
Published: Oxford, UK Blackwell Publishing Ltd 01-04-1996
Online Access:Get full text
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Summary:Brown & Root, a large private construction firm, has designed and implemented a dispute resolution system (DRS) that emphasizes early, informal handling of disputes. This article traces the development, implementation, and accomplishments of the system thus far. The author also describes the most controversial aspect of the system ‐ a pre‐dispute agreement to mandatory arbitration as a condition of employment.
Bibliography:ark:/67375/WNG-6F188Z40-7
ArticleID:NEJO151
istex:E1A0E267AC497833F1136CD9055C5364B9F8CEA8
ISSN:0748-4526
1571-9979
DOI:10.1111/j.1571-9979.1996.tb00087.x