Examination of Burnout Levels and Social Support Resources of Healthcare Workers in Filiation Teams During COVID-19 Pandemic in Turkey

• Published in: Social work in public health Vol. 39; no. 1; pp. 1 - 19
• Main Authors: Duyan, Veli, Pak Güre, Merve Deniz, Karataş, Mustafa
• Format: Journal Article
• Language: English
• Published: United States Routledge 02-01-2024; Taylor & Francis Ltd
• Subjects: Burnout; Coronaviruses; COVID-19; Dentists; Depersonalization; Fatigue; Health services; healthcare workers; Measures; Medical personnel; Social support; Workers; Working hours; Turkey; COVID-19; social support; burnout; healthcare workers
• ISSN: 1937-1918; 1937-190X
• DOI: 10.1080/19371918.2024.2316868

This study aims to examine the level of burnout and social support of healthcare workers in filiation teams during the period of COVID-19 in Turkey. A total of 1028 healthcare workers have been reached. The sociodemographic questionnaire, Maslach Burnout Inventory (MBI), and Multidimensional Scale of Perceived Social Support (MSPSS) have been used. SPSS was used to analyze the data. Descriptive statistics were created, and independent t-tests and Pearson correlation tests were performed. 69.5% of the participants were females. The participants consisted of midwives (21.2%), nurses (15.5%), doctors (14.1%), psychologists (10.8%), and dentists (10.7%). The MSPSS scale scores of the participants were 62.66 ± 16.96; family 22.87 ± 5.85, friends 21.14 ± 6.30, and significant other person 18.65 ± 7.95. MBI scale scores are 54.05 ± 10.77, emotional exhaustion 18.12 ± 8.36, depersonalization 4.53 ± 3.45, and personal achievement 31.40 ± 7.04. The study showed that females have higher levels of emotional exhaustion and, as education levels, the population of the region, daily working hours, patient burden, and death of coronavirus-infected colleagues increase, and burnout levels increase.