Evaluating simulation software for postal service use: technique versus perception

• Published in: IEEE transactions on engineering management Vol. 44; no. 1; pp. 31 - 42
• Main Authors: Bard, J.F., deSilva, A., Bergevin, A.
• Format: Journal Article
• Language: English
• Published: New York IEEE 01-02-1997; The Institute of Electrical and Electronics Engineers, Inc. (IEEE)
• Subjects: Analytical models; Application software; Benchmark testing; Benchmarks; Cost benefit analysis; Industrial engineering; Investments; Logic; Packaging; Postal & delivery services; Postal services; Simulation; Software; Software packages; Statistical analysis; Stochastic systems; Studies; Canada
• ISSN: 0018-9391; 1558-0040
• DOI: 10.1109/17.552806

This paper describes the methodology developed for the Canada Post Corporation (CPC) to evaluate and select a commercial simulation package to be used for operational and long-term planning. The project consisted of three distinct phases. The objective of the first phase was to investigate the potential applications of simulation in the CPC environment. A benefit cost analysis was conducted for this purpose. The phase two objective was to benchmark the existing software and to make a recommendation. The accompanying effort is presented herein. The final phase was aimed at developing a complete facility model to serve as a template for the 22 mechanized mail processing plants throughout Canada. This work is ongoing.