On- and off-duty conduct(or): a feminist critical discourse analysis of two dismissals of a railway worker

• Published in: Qualitative research in organizations and management Vol. 18; no. 3; pp. 245 - 262
• Main Authors: Grant, James D., Mercer, Danielle
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 10-08-2023; Emerald Group Publishing Limited
• Subjects: Discourse analysis; Employers; Employment; Ideology; Labor contracts; Masculinity; Misogyny; Oppression; Patriarchy; Sexism; Women; Canada; Resistance; Discrimination; Sexism; Poststructuralism; Dismissal; Misogyny; Employment relations; Critical discourse analysis; Hegemonic masculinity
• ISSN: 1746-5648; 1746-5656
• DOI: 10.1108/QROM-10-2021-2220

PurposeThe authors sought to examine how hegemonic masculinity and sexism functioned in a storied, historic corporation, a test of MAnne's (2017) claim that misogyny is a structural phenomenon rather than being about anger and hatred of individual men.Design/methodology/approachThis study was an archaeological excavation of discourse in a well-documented employment relationship. The researchers were informed by feminist poststructuralism and drew on critical discourse analysis of labour arbitration and media from the case of a woman, twice wrongfully dismissed.FindingsThe authors concluded that the employer was the site of hegemonic masculinity, which led to a train conductor being repeatedly targeted and demeaned in a bad faith and discriminatory manner for disrupting the conductor’s employer's patriarchal strictures. The authors found that misogyny shaped the conductors’s experience as a repeated pattern of abuse, a gendered feature of a patriarchal organisation, and a coercive matter of maintaining the conductor’s subordination. The authors also found that the male arbitrator in the conductor’s second dismissal arbitration became complicit in misogyny by penalising the conductor for acts of resistance, giving the employer what the employer wanted, to purge the conductor for violating the patriarchal norms.Originality/valueThe authors traced how a historic corporation demonstrated vulnerability to the resistance of a lone female worker, who faced discriminatory, disturbing and bad faith managerial behaviour in the creation of the conductor’s own meaning and resistant identity. The authors concluded that evidence of the regulation of employee relations, such as the decisions of arbitrators, can reveal the processes and outcomes of work under hegemonic masculinity, sexism and misogyny.