Demonstrating Value in Federal Medical Center Libraries

• Published in: Medical reference services quarterly Vol. 37; no. 4; pp. 403 - 412
• Main Authors: Taylor, Mary Virginia, Stephenson, Priscilla L.
• Format: Journal Article
• Language: English
• Published: United States Routledge 02-10-2018; Taylor & Francis Ltd
• Subjects: Adult; Consumer Behavior - statistics & numerical data; Federal Government; Federal libraries; Female; Health administration; Health Personnel - psychology; Hospital libraries; Humans; Information Dissemination; Information Management - organization & administration; information services; Librarians; Librarians - psychology; Libraries, Medical - organization & administration; Libraries, Medical - statistics & numerical data; Male; Middle Aged; outcome assessment; Reference services; Surveys and Questionnaires; United States; value; United States; hospital libraries; outcome assessment; information services; value; Federal libraries
• ISSN: 0276-3869; 1540-9597
• DOI: 10.1080/02763869.2018.1514914

Librarians in the federal sector, like librarians in other medical center libraries, increasingly find it necessary to prove their worth to administrators of their facilities in order to keep their libraries open. The Federal Libraries Section of the Medical Library Association developed a survey for use by federal librarians to help them quantify the value of library reference services provided. Using this survey, these librarians gathered statistics to show the library's effect on patient care, education, and administrative questions.