The relationship between the digital maturity and efficiency of Croatian non-life insurers: Exploratory research
Aim/purpose – In line with the general trend of digitalization and changing customers’ needs and preferences, insurance companies have increasingly applied digital technology to their business. This digital transformation should enhance insurance companies’ efficiency and provide further advantages....
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| Published in: | Journal of Economics and Management Vol. 46; no. 1; pp. 55 - 78 |
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| Main Authors: | , , |
| Format: | Journal Article |
| Language: | English |
| Published: |
Sciendo
01-01-2024
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| Subjects: | |
| Online Access: | Get full text |
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| Summary: | Aim/purpose – In line with the general trend of digitalization and changing customers’ needs and preferences, insurance companies have increasingly applied digital technology to their business. This digital transformation should enhance insurance companies’ efficiency and provide further advantages. Therefore, this study’s main aim is to analyze the current relationship between the digital maturity of Croatian non-life insurers and their efficiency. |
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| ISSN: | 2719-9975 |
| DOI: | 10.22367/jem.2024.46.03 |