An Organizational Learning Framework: From Intuition to Institution

• Published in: The Academy of Management review Vol. 24; no. 3; pp. 522 - 537
• Main Authors: Crossan, Mary M., Lane, Henry W., White, Roderick E.
• Format: Journal Article
• Language: English
• Published: Briarcliff Manor Academy of Management 01-07-1999
• Subjects: Business structures; Cognition; Cognition & reasoning; Competitive advantage; Conversation; Economic systems; Economic theory; Exploitation; Feedback; Innovations; Institutionalization; Intellectual capital; Intuition; Knowledge management; Learning; Learning procedures; Learning theory; Management science; Organization; Organization theory; Organizational learning; Organizational theory; Product development; Product lines; United States > US
• ISSN: 0363-7425; 1930-3807
• DOI: 10.2307/259140

Although interest in organizational learning has grown dramatically in recent years, a general theory of organizational learning has remained elusive. We identify renewal of the overall enterprise as the underlying phenomenon of interest and organizational learning as a principal means to this end. With this perspective we develop a framework for the process of organizational learning, presenting organizational learning as four processes-intuiting, interpreting, integrating, and institutionalizing-linking the individual, group, and organizational levels.