A theoretical perspective on organizational culture and digitalization

• Published in: Information & management Vol. 59; no. 4; p. 103639
• Main Authors: Grover, Varun, Tseng, Shih-Lun, Pu, Wenxi
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 01-06-2022
• Subjects: Digital culture; Digitalization; Organizational culture; Digitalization; Organizational culture; Digital culture
• ISSN: 0378-7206; 1872-7530
• DOI: 10.1016/j.im.2022.103639

Digitalization has fundamentally changed organizational structures and processes and affects how people interact with each other, thereby impacting organizational culture. Given the pervasiveness of digitalization today, it is useful to study its profound effects on organizational culture through new theoretical lenses. In this paper, we offer a fresh perspective on organizational culture in the digital world. We accomplish this by integrating two competing perspectives and then leveraging the new perspective to identify digital cultural resources and propose a conceptualization of digital culture. We frame our conceptualization around the cultural resources for digitalization and describe four digital culture archetypes.