Case Study: Innovation Procurement for a Digital Services Platform

This case describes a design contest strategy to procure a solution to coordination of care transitions across healthcare programs to strengthen patient outcomes. The fit of the vendors' approach with the organization and the potential for building a strong relationship with the vendor teams we...

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Bibliographic Details
Published in:	Healthcare quarterly (Toronto, Ont.) Vol. 22; no. 3; p. 26
Main Authors:	Snowdon, Anne W, DeForge, Ryan, Axler, Renata, Pierre, Melissa St, Kolga, Carol
Format:	Journal Article
Language:	English
Published:	Canada 01-10-2019
Subjects:	Community Networks Humans Medical Informatics Applications Ontario Organizational Case Studies Organizational Innovation Patient Transfer - organization & administration Ontario
Online Access:	Get more information
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Summary:	This case describes a design contest strategy to procure a solution to coordination of care transitions across healthcare programs to strengthen patient outcomes. The fit of the vendors' approach with the organization and the potential for building a strong relationship with the vendor teams were evaluated. A consortium of small Canadian companies was selected to proceed to a proof-of-concept phase and full implementation of the digital solution across the region. This design contest approach resulted in a successful vendor partnership for the organization to co-design, develop, implement and scale an innovative solution to support care transitions across the region.
ISSN:	1710-2774
DOI:	10.12927/hcq.2019.26021