Leadership training and delivery prospects of team leaders in Communication Network Support Services Limited, Ilorin

• Published in: Africa's public service delivery & performance review Vol. 5; no. 1; pp. 1 - 8
• Main Authors: Moshood, Issah, Isiaq, Abdulwaheed A., Ewaoda, Amali S., Ojelabi, Ademola, Olatunji, Abdulahi G.
• Format: Journal Article
• Language: English
• Published: Cape Town AOSIS 01-01-2017; African Online Scientific Information Systems (Pty) Ltd t/a AOSIS; AOSIS (Pty) Ltd
• Subjects: Communication; Communications networks; Delivery ability; Employee training; Employees; Human resource management; Human resources; Leadership; Leadership training; Methods; Motivation; Productivity; School districts; Studies; target meeting; task fulfilment; team lead; Telecommunications industry; Training; Nigeria
• ISSN: 2310-2195; 2310-2152
• DOI: 10.4102/apsdpr.v5i1.139

Training and development of staff has been one of the key focuses of every human resources department of any formal work organisation. This is as a result of the realisation that training is an important determinant of people’s behaviour as well as their general delivery ability at work. In realisation of this, intellectuals and researchers in industrial relations generally have put vested interest in the phenomena of training and work delivery ability. However, despite the enormous volume of literatures available in this regard, very few among them have specifically examined the importance of leadership training as a possible determinant of work delivery. Thus, this study is an attempt to cover this gap. In order to achieve this objective, survey design was used as the research design for the study. A questionnaire was used to elicit information from the respondents, while simple random sampling technique was used to select the study sample. Frequency distribution and percentage were used as descriptive tools, while chi-square was used as an inferential statistical tool in the study. The study found out that leadership training has a significant relationship with the identified work delivery elements measured in the study. The study concluded that leadership training has a significant effect on delivery ability of team leaders and thus recommended that leadership training should be given utmost priority in work organisations so that work delivery prospects of the employees could be realised.