Trust and Distrust: New Relationships and Realities

We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships, grounded in assumptions of multidimensionality and the inherent tensions of relationships, and we separate this research from prior work grounded in assumptions of unidimensionality and bal...

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Bibliographic Details
Published in:	The Academy of Management review Vol. 23; no. 3; pp. 438 - 458
Main Authors:	Lewicki, Roy J., McAllister, Daniel J., Bies, Robert J.
Format:	Journal Article
Language:	English
Published:	Ada, Ohio, etc Academy of Management 01-07-1998
Subjects:	Alliances Ambivalence Behavior Behavioral decision theory Classification Collaboration Confidence Distrust Empirical evidence Human relations Imperfect information Labour relations Management theory Organizational behavior Personal relationships Personality psychology Product development Reality Respect Social interaction Social psychology Social relations Special Topic Forum on Trust in and between Organizations Trust Uncertainty United States > US
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Summary:	We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships, grounded in assumptions of multidimensionality and the inherent tensions of relationships, and we separate this research from prior work grounded in assumptions of unidimensionality and balance. Drawing foundational support for this new framework from recent research on simultaneous positive and negative sentiments and ambivalence, we explore the theoretical and practical significance of the framework for future work on trust and distrust relationships within organizations.
Bibliography:	ObjectType-Article-2 SourceType-Scholarly Journals-1 ObjectType-Feature-1 content type line 23
ISSN:	0363-7425 1930-3807
DOI:	10.2307/259288