Complex conversations: Tips, tools, and strategies

Complex conversations require skill and consistent approach to garner positive outcomes, promote healthy relationships and support cohesive, highly functional teams. Nursing leaders are often faced with the challenge of networking people and building relationships through conversations. According to...

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Bibliographic Details
Published in:Nursing management Vol. 51; no. 7; pp. 11 - 13
Main Authors: Welch, Teresa D., Parker, Kimberly
Format: Journal Article
Language:English
Published: United States Wolters Kluwer Health, Inc. All rights reserved 01-07-2020
Lippincott Williams & Wilkins Ovid Technologies
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Summary:Complex conversations require skill and consistent approach to garner positive outcomes, promote healthy relationships and support cohesive, highly functional teams. Nursing leaders are often faced with the challenge of networking people and building relationships through conversations. According to the American Organization of Nursing Leadership, nurse leaders must hone the skills of effective communication and relationship building to be successful leaders within an organization. It also provides practical tips for nursing leaders on how to successfully manage complex and often difficult conversations.
Bibliography:ObjectType-Article-1
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ISSN:0744-6314
1538-8670
DOI:10.1097/01.NUMA.0000669100.32425.e4