A Review and an Integration of Research on Job Burnout

A Review and an Integration of Research on Job Burnout

Burnout is a unique type of stress syndrome, characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. Although burnout has been shown to be potentially very costly in the helping professions, such as nursing, education, and social work, little work has been d...

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Bibliographic Details
Published in:The Academy of Management review Vol. 18; no. 4; pp. 621 - 656
Main Authors: Cordes, Cynthia L., Dougherty, Thomas W.
Format: Journal Article
Language:English
Published: Ada, Ohio, etc Academy of Management 01-10-1993
Subjects:
Ambiguity
Burnout
Conceptualization
Depersonalization
Employment
Exhaustion
Human resources
Labor demand
Organizational behavior
Police
Professions
Psychological stress
Role conflict
Stress
Studies
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Summary:Burnout is a unique type of stress syndrome, characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. Although burnout has been shown to be potentially very costly in the helping professions, such as nursing, education, and social work, little work has been done thus far to establish its generalizability to industry. This article reviews the literature on burnout and provides a conceptual framework designed to improve the understanding of burnout. Propositions are presented that are aimed at clarifying the dynamics of burnout, including determinants of and interrelationships among the three burnout components.
ISSN:0363-7425
1930-3807
DOI:10.2307/258593