Preliminary evaluation of the impact of TeamSTEPPS® training on hospital quality indicators

• Published in: Journal of interprofessional education & practice Vol. 18; p. 100306
• Main Authors: Borckardt, Jeffrey J., Annan-Coultas, Dusti, Catchpole, Kenneth, Wise, Holly, Mauldin, Mary, Ragucci, Kelly, Scheurer, Danielle, Kascak, Kimberly
• Format: Journal Article
• Language: English
• Published: Elsevier Inc 01-03-2020
• Subjects: Collaboration; Interprofessional education; Interprofessional practice; Patient-centered practice; Interprofessional education; Interprofessional practice; Collaboration; Patient-centered practice
• ISSN: 2405-4526; 2405-4526
• DOI: 10.1016/j.xjep.2019.100306

Previously, the authors have shown that ratings of teamwork behaviors on a hospital unit using the TeamSTEPPS® Performance Observation Tool (T-TPO) significantly improved after a TeamSTEPPS® training intervention for all unit faculty and care team members. The University Healthsystem Consortium (UHC) Clinical Database/Resource Manager was used to examine the impact of the TeamSTEPPS® training on quality/safety measures. Using the database, the authors compared quality indicator values each month for 10-months prior to and through 1-year after the intervention on the unit using a basic interrupted time-series (A-B) design. Permutation tests were used after testing and controlling for autocorrelation to determine whether significant changes occurred across a battery of UHC quality indicators pre-to post-TeamSTEPPS® training on the unit. Significant improvements were observed in mean hospital length-of-stay, number of length-of-stay outliers, mortality index, and the mean number of cases with complications following the TeamSTEPPS® training.