Patients' perspectives on the use of artificial intelligence and robots in healthcare

• Published in: Bratislavské lékarské listy Vol. 125; no. 8; p. 513
• Main Authors: Esin, Huseyin, Karaali, Cem, Teker, Kenan, Mergen, Haluk, Demir, Omer, Aydogan, Serdar, Keskin, Mehmet Zeynel, Emiroglu, Mustafa
• Format: Journal Article
• Language: English
• Published: Slovakia 2024
• Subjects: Adolescent; Adult; Aged; Artificial Intelligence; Bulgaria; Delivery of Health Care; Female; Humans; Male; Middle Aged; Robotics; Surveys and Questionnaires; Trust; Young Adult; Bulgaria; diagnosis surveys and questionnaires; artificial intelligence; healthcare
• ISSN: 0006-9248
• DOI: 10.4149/BLL_2024_80

We aimed to evaluate the opinions of individuals aged 18 and above in our country regarding the use of artificial intelligence (AI) and robots in the field of healthcare.
The growing population and patient load, coupled with increasing data, can expedite the diagnosis and treatment process for patients through faster, easier, and more accurate interpretation of information.
The study encompasses voluntary participants aged 18 and above, who have either undergone surgery in a hospital or have accompanied a family member during a surgical procedure and possess internet access as well as the capability to participate in online surveys.
A total of 725 individuals participated in our study 61% (n=442) of respondents expressed trust in the operation of AI and robots in the hospital setting. 64.1% (n=465) of participants expressed trust in AI's contribution to disease diagnosis and laboratory tests. The confidence in AI's use in radiological examinations and its contribution reached 71.6% (n=519).
This study demonstrates that the use of AI and robots in healthcare services is accepted by our society and would be appropriate in our society (Tab. 5, Fig. 1, Ref. 24).