Applying resource dependence theory and network theory to analysis of relationship quality between logistics users and providers

This study adopts Resource Dependence Theory (RDT) and Network Theory (NT) to explore and measure the factors affecting the relationship quality (RQ) between logistics providers and logistics users in addition to considering the impact of RQ on firm performance. By using the survey data collected fr...

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Bibliographic Details
Published in:	Ho Chi Minh City Open University Journal of Science - Economics and Business Administration Vol. 7; no. 1; pp. 24 - 33
Main Authors:	Nguyen Thi Thanh Van, Ho Thanh Phong, Bui Thi Thanh
Format:	Journal Article
Language:	English
Published:	HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 14-04-2020
Subjects:	firm performance logistics companies network theory relationship quality resource dependence theory
Online Access:	Get full text
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Summary:	This study adopts Resource Dependence Theory (RDT) and Network Theory (NT) to explore and measure the factors affecting the relationship quality (RQ) between logistics providers and logistics users in addition to considering the impact of RQ on firm performance. By using the survey data collected from 259 respondents who involved in logistics activities in Ho Chi Minh City from October to December 2015. Testing the conceptual model by Structural Equation Modeling (SEM), we find that the partner’s importance and network partner knowledge are positively associated with RQ. From the research findings, some recommendations are accordingly proposed.
ISSN:	2734-9314 2734-9586
DOI:	10.46223/HCMCOUJS.econ.en.7.1.194.2017