Member Acquisition and Retention Model
Article proposes a model that describes a process of acquiring and retaining new members in an established group or organization. The model also provides a means of analyzing the processes and "tools" employed to attract and inform nonmembers. Analysis of processes and tools can be used to...
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Published in: | NASPA journal Vol. 41; no. 1 |
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Main Authors: | , |
Format: | Journal Article |
Language: | English |
Published: |
02-12-2003
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Abstract | Article proposes a model that describes a process of acquiring and retaining new members in an established group or organization. The model also provides a means of analyzing the processes and "tools" employed to attract and inform nonmembers. Analysis of processes and tools can be used to optimize their effectiveness for the purposes of acquiring and retaining membership. (Contains 17 references, 2 tables, and 3 figures.) (Author/ADT) |
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AbstractList | Article proposes a model that describes a process of acquiring and retaining new members in an established group or organization. The model also provides a means of analyzing the processes and "tools" employed to attract and inform nonmembers. Analysis of processes and tools can be used to optimize their effectiveness for the purposes of acquiring and retaining membership. (Contains 17 references, 2 tables, and 3 figures.) (Author/ADT) |
Author | Zuckerman, Robert A Kretovics, Mark A |
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CitedBy_id | crossref_primary_10_1016_j_indmarman_2020_06_006 |
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Title | Member Acquisition and Retention Model |
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