HR competencies, roles and role stressors of HR professionals in selected Malaysian government linked companies

• Main Author: Chan Wai Mei, Wendy
• Format: Dissertation
• Language: English
• Published: ProQuest Dissertations & Theses 01-01-2015
• Subjects: Management; Occupational psychology; Organizational behavior
• ISBN: 9781369458374; 1369458371

The respondents of this study consisted of HR Professionals in selected Malaysian Government-Linked Companies (GLC’s) who were involved in strategic decision making. The purpose of this study was to identify the HR competencies that support the ability to play HR roles. In addition, the study examined if there was a difference in the ability to play HR Roles & the actual performance of those roles when the moderator variables of Role Stressors (Role Ambiguity & Role Conflict) were present. The study consisted of 103 HR Personnels from fourteen GLC companies. There were originally seventeen companies in the G20 group. However, the HR Professionals from the other three companies declined to be included in this study. Out of the one hundred and thirteen HR Personnels identified from the fourteen companies, only 103 responded. The questionnaire was administered through email, face-to-face interaction, telephone interview and through on-line survey format. The items in the questionnaire was adapted from the Human Resource Competency Study (HRCS) by Ulrich et al.(2008) , HR Roles Model by Ulrich et al. (1995, 1997) and Role Ambiguity and Role Conflict by Rizzo et al.(1970).