Document delivery from Texas to Qatar an international intercampus service

• Published in: Interlending & document supply Vol. 37; no. 3; pp. 116 - 125
• Main Authors: Yang, Zheng Ye Lan, Gyeszly, Suzanne D.
• Format: Journal Article
• Language: English
• Published: Emerald Group Publishing Limited 14-08-2009
• Subjects: Customer satisfaction; Document delivery; Electronic document delivery; Interlending; Qatar; United States of America
• ISSN: 0264-1615
• DOI: 10.1108/02641610910985576

Purpose The purpose of this paper is to describe document delivery services between Texas A&M University Libraries TAMUL and Texas A&M University at Qatar Library TAMUQL from 2003 to 2008. Designmethodologyapproach The paper provides insights into the development of the new service provided by main campus libraries from College Station, Texas to the new branch library in Doha, Qatar. Findings Document delivery is a popular, accurate, prompt, and well appreciated service for students, faculty, researchers, and staff to obtain needed curriculum and research materials unavailable at TAMUQL due to space limitations. Originalityvalue This research provides useful and practical information for administrators and librarians planning to establish document delivery and interlibrary loan services.