Design centrado no usuário e diálogo clientes-organizações através de interfaces na web
This article addresses theoretical concepts on Human-Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as...
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Published in: | Boletim Técnico do Senac Vol. 28; no. 1 |
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Main Authors: | , |
Format: | Journal Article |
Language: | Portuguese |
Published: |
Serviço Nacional de Aprendizagem Comercial
01-04-2002
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Subjects: | |
Online Access: | Get full text |
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Summary: | This article addresses theoretical concepts on Human-Computer Interaction (HCI) and discusses methods of improving the presence of organizations in the World Wide Web. The objective of this theme is to optimize the dialogue with the online customers, considering their goals, necessities and tasks as well as their previous experience with computers. |
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ISSN: | 0102-549X 2448-1483 |