AN EMPIRICAL RESEARCH ON RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE, ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR

• Published in: Zeitschrift für die Welt der Türken Vol. 7; no. 1; pp. 69 - 85
• Main Authors: Kubilay ÖZYER, İsmail ALICI
• Format: Journal Article
• Language: German
• Published: Institut für die Welt der Türken 01-04-2015
• Subjects: Emotional Intelligence; Organisational Citizenship Behavior; Organisational Commitment
• ISSN: 1868-8934; 1868-8934

In this study it has been investigated is there any relationship between emotional intelligence, organisational commitment and organizational citizenship behavior. In daily life these factors (emotinal intelligence, organisational commtiment and organizational citizenship behavior) are very effective in Professional life and also social life, thats why intraction between these variables are very important. To measure variables different scales are used. For emotinal intelligence Schutte et al. (1998), for organisatioanl commitment Allen and Meyer (1990) and for organisational behavior Bolat and Bolat (2008) scales are used. The study was helded with totally 73 participants. To the result of the study it has been found important relations between emotional intelligence and organisational commitment and 2 dimensions of commitment. And also it has been found some important relations emotional intelligence and organisational citizenship behavior and dimensions of organisational citizenship behavior.