The use of computer-mediated communication to resolve romantic interpersonal conflict as related to conflict style

• Main Author: Morris, Sarah J
• Format: Dissertation
• Language: English
• Published: ProQuest Dissertations & Theses 01-01-2013
• Subjects: Individual & family studies; Social psychology; Technical Communication
• ISBN: 9781303619854; 1303619857

The purpose of the present study is to build on previous research of Gottman (1993) regarding individual conflict styles and asynchronous computer-mediated communication (CMC) to discuss conflict resolution in relationships. Previous research has identified computer-mediated communication as a way for individuals to discuss and resolve conflict. The current study is an attempt to identify specific factors that predict usage of CMC and benefits of using CMC for conflict discussion. It also identifies the factors that are most beneficial and most harmful for romantic couples to discuss conflict using computer-mediated communication. Regression analyses of the data of 140 participants shows that Gottman conflict style mismatch and repair attempts were not related to an increase in computer-mediated communication usage or benefits. Gottman individual conflict style was found to be significant for predicting use of computer-mediated communication. Asynchronous communication may be significant for increasing benefits of computer-mediated communication for conflict discussion. Results from the study suggest that individuals are still polarized on whether CMC is beneficial or not for discussion of romantic conflict.