Two-stage evaluation of bank branch efficiency using data envelopment analysis

There are two key motivations for this paper: (1) the need to respond to the often observed rejections of efficiency studies’ results by management as they claim that a single-perspective evaluation cannot fully reflect the operating units’ multi-function nature; and (2) a detailed bank branch perfo...

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Bibliographic Details
Published in:	Omega (Oxford) Vol. 39; no. 1; pp. 99 - 109
Main Authors:	Paradi, Joseph C., Rouatt, Stephen, Zhu, Haiyan
Format:	Journal Article
Language:	English
Published:	Kidlington Elsevier Ltd 2011 Elsevier Pergamon Press Inc
Series:	Omega
Subjects:	Applied sciences Bank branch network Benchmarks Branch banking Data envelopment analysis DEA DEA Efficiency Bank branch network Two-stage evaluation process Multi-dimensional measurements Decision theory. Utility theory Efficiency Exact sciences and technology Line managers Mathematics Multi-dimensional measurements Nonparametric inference Operational research and scientific management Operational research. Management science Probability and statistics Sciences and techniques of general use Statistics Studies Two-stage evaluation process Canada DEA Bank branch network Efficiency Multi-dimensional measurements Two-stage evaluation process Performance evaluation Branching Profitability Banking Benchmarking Non parametric estimation Manager Modeling Rejection Dimensional control Competitive intelligence Localization Data envelopment analysis
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