Nursing workloads in family health: implications for universal access
to identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access. qualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodolo...
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Published in: | Revista latino-americana de enfermagem Vol. 24; p. e2682 |
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Language: | English |
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Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo
2016
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Abstract | to identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access.
qualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodological triangulation. For the analysis, resources of the Atlas.ti software and Thematic Content Analysis were associated; and the data were interpreted based on the labor process and workloads as theorical approaches.
the way of working in the Family Health Strategy has predominantly resulted in an increase in the workloads of the nursing professionals, with emphasis on the work overload, excess of demand, problems in the physical infrastructure of the units and failures in the care network, which hinders its effectiveness as a preferred strategy to achieve universal access to health. On the other hand, teamwork, affinity for the work performed, bond with the user, and effectiveness of the assistance contributed to reduce their workloads.
investments on elements that reduce the nursing workloads, such as changes in working conditions and management, can contribute to the effectiveness of the Family Health Strategy and achieving the goal of universal access to health. |
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AbstractList | OBJECTIVEto identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access.METHODqualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodological triangulation. For the analysis, resources of the Atlas.ti software and Thematic Content Analysis were associated; and the data were interpreted based on the labor process and workloads as theorical approaches.RESULTSthe way of working in the Family Health Strategy has predominantly resulted in an increase in the workloads of the nursing professionals, with emphasis on the work overload, excess of demand, problems in the physical infrastructure of the units and failures in the care network, which hinders its effectiveness as a preferred strategy to achieve universal access to health. On the other hand, teamwork, affinity for the work performed, bond with the user, and effectiveness of the assistance contributed to reduce their workloads.CONCLUSIONSinvestments on elements that reduce the nursing workloads, such as changes in working conditions and management, can contribute to the effectiveness of the Family Health Strategy and achieving the goal of universal access to health. Objective to identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access. Method qualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodological triangulation. For the analysis, resources of the Atlas.ti software and Thematic Content Analysis were associated; and the data were interpreted based on the labor process and workloads as theorical approaches. Results the way of working in the Family Health Strategy has predominantly resulted in an increase in the workloads of the nursing professionals, with emphasis on the work overload, excess of demand, problems in the physical infrastructure of the units and failures in the care network, which hinders its effectiveness as a preferred strategy to achieve universal access to health. On the other hand, teamwork, affinity for the work performed, bond with the user, and effectiveness of the assistance contributed to reduce their workloads. Conclusions investments on elements that reduce the nursing workloads, such as changes in working conditions and management, can contribute to the effectiveness of the Family Health Strategy and achieving the goal of universal access to health. Objective to identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access. Method qualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodological triangulation. For the analysis, resources of the Atlas.ti software and Thematic Content Analysis were associated; and the data were interpreted based on the labor process and workloads as theorical approaches. Results the way of working in the Family Health Strategy has predominantly resulted in an increase in the workloads of the nursing professionals, with emphasis on the work overload, excess of demand, problems in the physical infrastructure of the units and failures in the care network, which hinders its effectiveness as a preferred strategy to achieve universal access to health. On the other hand, teamwork, affinity for the work performed, bond with the user, and effectiveness of the assistance contributed to reduce their workloads. Conclusions investments on elements that reduce the nursing workloads, such as changes in working conditions and management, can contribute to the effectiveness of the Family Health Strategy and achieving the goal of universal access to health. Objetivo identificar las cargas de trabajo de los profesionales de enfermería de la Estrategia Salud de la Familia, analizando sus implicaciones para la efectividad del acceso universal. Método estudio cualitativo con profesionales de enfermería de la Estrategia Salud de la Familia de las Regiones Sur, Centro Oeste y Norte de Brasil, utilizando triangulación metodológica. Para el análisis, recursos del software Atlas.ti y del Análisis Temático de Contenido se asociaron y los datos fueron interpretados con suporte de las teorías del proceso de trabajo y de las cargas de trabajo. Resultados la forma de trabajar en la Estrategia Salud de la Familia ha, predominantemente, generado un aumento de las cargas de trabajo de los profesionales de enfermería, destacándose la sobrecarga de trabajo, el exceso de demanda, los problemas en la estructura física de las unidades y fallas en la red de atención, lo que dificulta su eficacia como estrategia privilegiada para lograr el acceso universal en salud. Por otro lado, trabajo en equipo, afinidad con el trabajo, vínculo con el usuario y eficacia de la asistencia han contribuido a la reducción de las mismas. Conclusiones inversión en elementos que reducen las cargas de trabajo de enfermería, como los cambios en las condiciones de trabajo y en la gestión, podrá contribuir a la eficacia de la Estrategia Salud de la Familia y a lograr el objetivo del acceso universal en salud. Objetivo identificar as cargas de trabalho dos profissionais de enfermagem da Estratégia Saúde da Família, analisando suas implicações na efetividade do acesso universal. Método estudo qualitativo com profissionais de enfermagem da Estratégia Saúde da Família das Regiões Sul, Centro-Oeste e Norte do Brasil, utilizando triangulação metodológica. Na análise dos dados articularam-se recursos do software Atlas.ti e da Análise Temática de Conteúdo, interpretando-os com base nos referenciais de processo de trabalho e cargas de trabalho. Resultados o modo de trabalhar na Estratégia Saúde da Família tem, predominantemente, gerado aumento das cargas de trabalho dos profissionais de enfermagem, destacando-se a sobrecarga de trabalho, o excesso de demanda, problemas na estrutura física das unidades e falhas na rede de atenção, o que dificulta a sua efetividade enquanto estratégia privilegiada para atingir o acesso universal em saúde. Por outro lado, trabalho em equipe, afinidade com o trabalho, vínculo com o usuário e resolubilidade da assistência contribuíram para a redução das mesmas. Conclusões investimento nos elementos que reduzem as cargas de trabalho da enfermagem, como mudanças nas condições de trabalho e na gestão, poderá contribuir para a efetividade da Estratégia Saúde da Família e para atingir o objetivo de acesso universal em saúde. to identify the workloads of nursing professionals of the Family Health Strategy, considering its implications for the effectiveness of universal access. qualitative study with nursing professionals of the Family Health Strategy of the South, Central West and North regions of Brazil, using methodological triangulation. For the analysis, resources of the Atlas.ti software and Thematic Content Analysis were associated; and the data were interpreted based on the labor process and workloads as theorical approaches. the way of working in the Family Health Strategy has predominantly resulted in an increase in the workloads of the nursing professionals, with emphasis on the work overload, excess of demand, problems in the physical infrastructure of the units and failures in the care network, which hinders its effectiveness as a preferred strategy to achieve universal access to health. On the other hand, teamwork, affinity for the work performed, bond with the user, and effectiveness of the assistance contributed to reduce their workloads. investments on elements that reduce the nursing workloads, such as changes in working conditions and management, can contribute to the effectiveness of the Family Health Strategy and achieving the goal of universal access to health. |
Author | de Pires, Denise Elvira Pires Machado, Rosani Ramos Scherer, Magda dos Anjos Gonçalves, Ana Sofia Resque Soratto, Jacks Trindade, Letícia Lima |
AuthorAffiliation | Universidade de Brasília Universidade Federal de Santa Catarina Universidade do Estado de Santa Catarina Universidade Federal do Pará |
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Keywords | Unified Health System Atención Primaria de Salud Nursing Health Care Garantía de la Calidad de Atención de Salud Health Services Accessibility Accesibilidad a los Servicios de Salud Primary Health Care Sistema Único de Salud Enfermería Quality Assurance |
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SubjectTerms | Accesibilidad a los Servicios de Salud Atención Primaria de Salud Brazil Enfermería Family Health Garantía de la Calidad de Atención de Salud Health Services Accessibility Humans NURSING Nursing Staff Qualitative Research Sistema Único de Salud Workload |
Title | Nursing workloads in family health: implications for universal access |
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