Near field communication: an assessment for future payment systems

• Published in: Information systems and e-business management Vol. 7; no. 3; pp. 347 - 361
• Main Authors: Ondrus, Jan, Pigneur, Yves
• Format: Journal Article
• Language: English
• Published: Berlin/Heidelberg Springer-Verlag 01-06-2009; Springer Nature B.V
• Subjects: Access control; Business and Management; Cellular telephones; Communication; Contactless payment; Information Systems Applications (incl.Internet); International; International conferences; Interoperability; IT in Business; Management; Mobile commerce; Original Article; Payment systems; Public transportation; Studies; Technology; Wireless communications; Mobile payments; Technology foresight; Market analysis; NFC
• ISSN: 1617-9846; 1617-9854
• DOI: 10.1007/s10257-008-0093-1

In this paper, we present an assessment of near field communication (NFC) in the context of a payment market. During these past years, we have been witnessing a number of mobile payment trials based on NFC. Early experiences are already quite encouraging and many expect NFC to become a highly efficient and effective technology for mobile payments. The objective of our research is to evaluate in a systematic manner the potential of NFC as an upcoming technology for mobile payments. In order to ensure the rigor of our research, we used a formal and structured approach based on multi-actor multi-criteria methods. Our research provides one of the first assessment of NFC and a realistic picture of the current Swiss situation as we involved numerous mobile payment experts. Our findings show that Swiss industry experts are quite enthusiastic about the future of NFC.