Registered nurses' experiences of interaction with patients with mental health challenges in medical wards in Johannesburg

poggenpoel m., myburgh c.p.h. & morare m.n. (2011) Journal of Nursing Management19, 950–958 Registered nurses’ experiences of interaction with patients with mental health challenges in medical wards in Johannesburg Aim  The aims of this research were to explore and describe registered nurses’ ex...

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Published in:Journal of nursing management Vol. 19; no. 7; pp. 950 - 958
Main Authors: POGGENPOEL, M., MYBURGH, C.P.H., MORARE, M.N.
Format: Journal Article
Language:English
Published: Oxford, UK Blackwell Publishing Ltd 01-10-2011
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Abstract poggenpoel m., myburgh c.p.h. & morare m.n. (2011) Journal of Nursing Management19, 950–958 Registered nurses’ experiences of interaction with patients with mental health challenges in medical wards in Johannesburg Aim  The aims of this research were to explore and describe registered nurses’ experiences of interacting with patients with mental health challenges in the medical wards of a public hospital in Johannesburg. Background  Nurses are the major providers of hospital care and have become an important resource in the delivery of mental health care to patients with mental health challenges. However, the attitude and ability of many nurses in providing this care have been shown to be poor. Method  In‐depth phenomenological interviews were conducted with eight female registered nurses working in four medical wards where they interact with patients with mental health challenges. Results  From the findings it is clear that registered nurses experienced frustration, unhappiness, fear and perception of danger when interacting with patients with mental health challenges in their wards. This could be attributed to a lack of knowledge and skills in mental health. Conclusion  Registered nurses have negative experiences with interaction with patients with mental health challenges in medical wards because of a lack of knowledge and skills in mental health. Implications for nursing management  Ward managers can facilitate the psychological empowerment of registered nurses.
AbstractList AIMThe aims of this research were to explore and describe registered nurses' experiences of interacting with patients with mental health challenges in the medical wards of a public hospital in Johannesburg.BACKGROUNDNurses are the major providers of hospital care and have become an important resource in the delivery of mental health care to patients with mental health challenges. However, the attitude and ability of many nurses in providing this care have been shown to be poor.METHODIn-depth phenomenological interviews were conducted with eight female registered nurses working in four medical wards where they interact with patients with mental health challenges.RESULTSFrom the findings it is clear that registered nurses experienced frustration, unhappiness, fear and perception of danger when interacting with patients with mental health challenges in their wards. This could be attributed to a lack of knowledge and skills in mental health.CONCLUSIONRegistered nurses have negative experiences with interaction with patients with mental health challenges in medical wards because of a lack of knowledge and skills in mental health.IMPLICATIONS FOR NURSING MANAGEMENTWard managers can facilitate the psychological empowerment of registered nurses.
The aims of this research were to explore and describe registered nurses' experiences of interacting with patients with mental health challenges in the medical wards of a public hospital in Johannesburg. Nurses are the major providers of hospital care and have become an important resource in the delivery of mental health care to patients with mental health challenges. However, the attitude and ability of many nurses in providing this care have been shown to be poor. In-depth phenomenological interviews were conducted with eight female registered nurses working in four medical wards where they interact with patients with mental health challenges. From the findings it is clear that registered nurses experienced frustration, unhappiness, fear and perception of danger when interacting with patients with mental health challenges in their wards. This could be attributed to a lack of knowledge and skills in mental health. Registered nurses have negative experiences with interaction with patients with mental health challenges in medical wards because of a lack of knowledge and skills in mental health. Ward managers can facilitate the psychological empowerment of registered nurses.
poggenpoel m., myburgh c.p.h. & morare m.n. (2011) Journal of Nursing Management19, 950–958 Registered nurses’ experiences of interaction with patients with mental health challenges in medical wards in Johannesburg Aim  The aims of this research were to explore and describe registered nurses’ experiences of interacting with patients with mental health challenges in the medical wards of a public hospital in Johannesburg. Background  Nurses are the major providers of hospital care and have become an important resource in the delivery of mental health care to patients with mental health challenges. However, the attitude and ability of many nurses in providing this care have been shown to be poor. Method  In‐depth phenomenological interviews were conducted with eight female registered nurses working in four medical wards where they interact with patients with mental health challenges. Results  From the findings it is clear that registered nurses experienced frustration, unhappiness, fear and perception of danger when interacting with patients with mental health challenges in their wards. This could be attributed to a lack of knowledge and skills in mental health. Conclusion  Registered nurses have negative experiences with interaction with patients with mental health challenges in medical wards because of a lack of knowledge and skills in mental health. Implications for nursing management  Ward managers can facilitate the psychological empowerment of registered nurses.
Author POGGENPOEL, M.
MYBURGH, C.P.H.
MORARE, M.N.
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SubjectTerms Adult
Attitude of Health Personnel
experience
Female
Hospitals, Public
Humans
Johannesburg
medical wards
Mental Disorders - nursing
mental health challenges
Middle Aged
Nurse-Patient Relations
Nursing
Nursing Methodology Research
Nursing Staff, Hospital - psychology
patients
Qualitative Research
registered nurses
South Africa
Title Registered nurses' experiences of interaction with patients with mental health challenges in medical wards in Johannesburg
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