Improving the quality and effectiveness of computer-mediated instruction through usability evaluations

Improving the quality and effectiveness of computer-mediated instruction through usability evaluations

Brigham Young University's Center for Instructional Design (CID) creates online courses and multimedia instructional applications for university faculty. This paper asserts that including usability testing as a part of evaluation improves the quality and effectiveness of computer‐mediated instr...

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Published in:British journal of educational technology Vol. 35; no. 3; pp. 289 - 303
Main Authors: Crowther, Michael S., Keller, Chris C., Waddoups, Gregory L.
Format: Journal Article
Language:English
Published: Oxford, UK Blackwell Publishing Ltd 01-05-2004
Blackwell Publishing
Blackwell
Subjects:
Case Studies
Chemistry
Computer Assisted Instruction
Distance teaching
Educational sciences
Evaluation Methods
Instructional Design
Instructional Effectiveness
Internet
Online Courses
Quality Control
Teaching aids
Chemistry
Computer assisted instruction
Efficiency
Teaching Project
Quality
Automatic Teaching
Curriculum Evaluation
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Abstract Brigham Young University's Center for Instructional Design (CID) creates online courses and multimedia instructional applications for university faculty. This paper asserts that including usability testing as a part of evaluation improves the quality and effectiveness of computer‐mediated instruction. The paper describes the fundamental purpose and functions of usability testing, and also distinguishes between different forms of evaluation: accessibility, quality assurance (QA), usability and implementation. Through a detailed case study, we describe how usability testing improved the quality of a computer‐based chemistry course and facilitated a clearer analysis of the learning effectiveness of this course.
AbstractList Brigham Young University's Center for Instructional Design (CID) creates online courses and multimedia instructional applications for university faculty. This paper asserts that including usability testing as a part of evaluation improves the quality and effectiveness of computer‐mediated instruction. The paper describes the fundamental purpose and functions of usability testing, and also distinguishes between different forms of evaluation: accessibility, quality assurance (QA), usability and implementation. Through a detailed case study, we describe how usability testing improved the quality of a computer‐based chemistry course and facilitated a clearer analysis of the learning effectiveness of this course.
Audience Higher Education
Author Keller, Chris C.
Crowther, Michael S.
Waddoups, Gregory L.
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  fullname: Waddoups, Gregory L.
  organization: Center for Instructional Design (CID), Brigham Young University (BYU)
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Cites_doi 10.1111/1467-8535.00228
10.1145/341836.341840
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Issue 3
Keywords Chemistry
Computer assisted instruction
Efficiency
Teaching Project
Quality
Automatic Teaching
Curriculum Evaluation
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2001; 7
2000
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  start-page: 355
  issue: 4
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  end-page: 378
  article-title: Evaluation of distance‐learning environments: impact of usability on student performance
  publication-title: International Journal of Educational Telecommunications
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  volume-title: Cost‐justifying usability
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    fullname: Nielsen J
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SubjectTerms Case Studies
Chemistry
Computer Assisted Instruction
Distance teaching
Educational sciences
Evaluation Methods
Instructional Design
Instructional Effectiveness
Internet
Online Courses
Quality Control
Teaching aids
Title Improving the quality and effectiveness of computer-mediated instruction through usability evaluations
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