Document delivery from Texas to Qatar: an international inter-campus service

• Published in: Interlending & document supply Vol. 37; no. 3; pp. 116 - 125
• Main Authors: Yang, Zheng Ye (Lan), Gyeszly, Suzanne D
• Format: Journal Article
• Language: English
• Published: Bingley Emerald Group Publishing Limited 14-08-2009; Emerald
• Subjects: Document dissemination and delivery; Exact sciences and technology; Information and communication sciences; Information dissemination (open archives, open access,...) and document delivery; Information publishing, dissemination and reproduction; Information science. Documentation; International document delivery; Library and information science. General aspects; Qatar; Sciences and techniques of general use; Texas; Use and user studies. Information needs; United States; North America; America; Electronic document delivery; Customer satisfaction; Document delivery; Interlending; United States of America; Qatar; Reference service; Use study; University library; Interlibrary loan; Information service; User study; Digital reference service
• ISSN: 0264-1615; 1758-5848
• DOI: 10.1108/02641610910985576

Purpose - The purpose of this paper is to describe document delivery services between Texas A&M University Libraries (TAMUL) and Texas A&M University at Qatar Library (TAMUQL) from 2003 to 2008.Design methodology approach - The paper provides insights into the development of the new service provided by main campus libraries from College Station, Texas to the new branch library in Doha, Qatar.Findings - Document delivery is a popular, accurate, prompt, and well appreciated service for students, faculty, researchers, and staff to obtain needed curriculum and research materials unavailable at TAMUQL due to space limitations.Originality value - This research provides useful and practical information for administrators and librarians planning to establish document delivery and interlibrary loan services.