Service contract modeling in Enterprise Architecture: An ontology-based approach

Service contracts bind parties legally, regulating their behavior in the scope of a (business) service relationship. Given that there are legal consequences attached to service contracts, understanding the elements of a contract is key to managing services in an enterprise. After all, provisions in...

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Bibliographic Details
Published in:Information systems (Oxford) Vol. 101; p. 101454
Main Authors: Griffo, Cristine, Almeida, João Paulo A., Guizzardi, Giancarlo, Nardi, Julio Cesar
Format: Journal Article
Language:English
Published: Oxford Elsevier Ltd 01-11-2021
Elsevier Science Ltd
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