Children's satisfaction with nursing care during hospitalization: A cross-sectional study
To assess hospitalized children's satisfaction with nursing care. Cross-sectional study using the “Children Care Quality at Hospital” questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled. The ranged age of the participan...
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| Published in: | Journal of pediatric nursing Vol. 77; pp. e270 - e275 |
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| Main Authors: | , , , , , , , , , |
| Format: | Journal Article |
| Language: | English |
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01-07-2024
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| Abstract | To assess hospitalized children's satisfaction with nursing care.
Cross-sectional study using the “Children Care Quality at Hospital” questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled.
The ranged age of the participants was 6 to 15 (10,61 ± 2,66 years), and most were male (52.46%; n = 32). The mean score in the three domains was 128 (77.11%), reflecting children's high satisfaction with the nursing care provided during hospitalization. The domain most valued was Nurse Characteristics, while the least valued was Nursing Environment.
Results provide essential input for the dimensions to be considered when planning nursing care for children, managing care, and the physical environment in the wards.
These results highlight the need to hear children's voices. This must encourage nurses to reflect on how children evaluate nursing care and, by doing so, to increase the quality of nursing care provided in Pediatrics settings.
•Children who know the nurses caring for them by name express higher satisfaction.•Children must be heard, included, and have an active voice in their care.•Children provide essential feedback that enhances the quality of care. |
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| AbstractList | To assess hospitalized children's satisfaction with nursing care.
Cross-sectional study using the “Children Care Quality at Hospital” questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled.
The ranged age of the participants was 6 to 15 (10,61 ± 2,66 years), and most were male (52.46%; n = 32). The mean score in the three domains was 128 (77.11%), reflecting children's high satisfaction with the nursing care provided during hospitalization. The domain most valued was Nurse Characteristics, while the least valued was Nursing Environment.
Results provide essential input for the dimensions to be considered when planning nursing care for children, managing care, and the physical environment in the wards.
These results highlight the need to hear children's voices. This must encourage nurses to reflect on how children evaluate nursing care and, by doing so, to increase the quality of nursing care provided in Pediatrics settings.
•Children who know the nurses caring for them by name express higher satisfaction.•Children must be heard, included, and have an active voice in their care.•Children provide essential feedback that enhances the quality of care. To assess hospitalized children's satisfaction with nursing care.PURPOSETo assess hospitalized children's satisfaction with nursing care.Cross-sectional study using the "Children Care Quality at Hospital" questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled.DESIGN AND METHODSCross-sectional study using the "Children Care Quality at Hospital" questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled.The ranged age of the participants was 6 to 15 (10,61 ± 2,66 years), and most were male (52.46%; n = 32). The mean score in the three domains was 128 (77.11%), reflecting children's high satisfaction with the nursing care provided during hospitalization. The domain most valued was Nurse Characteristics, while the least valued was Nursing Environment.RESULTSThe ranged age of the participants was 6 to 15 (10,61 ± 2,66 years), and most were male (52.46%; n = 32). The mean score in the three domains was 128 (77.11%), reflecting children's high satisfaction with the nursing care provided during hospitalization. The domain most valued was Nurse Characteristics, while the least valued was Nursing Environment.Results provide essential input for the dimensions to be considered when planning nursing care for children, managing care, and the physical environment in the wards.CONCLUSIONResults provide essential input for the dimensions to be considered when planning nursing care for children, managing care, and the physical environment in the wards.These results highlight the need to hear children's voices. This must encourage nurses to reflect on how children evaluate nursing care and, by doing so, to increase the quality of nursing care provided in Pediatrics settings.IMPLICATIONS FOR PRACTICEThese results highlight the need to hear children's voices. This must encourage nurses to reflect on how children evaluate nursing care and, by doing so, to increase the quality of nursing care provided in Pediatrics settings. To assess hospitalized children's satisfaction with nursing care. Cross-sectional study using the "Children Care Quality at Hospital" questionnaire. 61 children admitted to the Pediatrics Department of a hospital in the Northern Region of Portugal were enrolled. The ranged age of the participants was 6 to 15 (10,61 ± 2,66 years), and most were male (52.46%; n = 32). The mean score in the three domains was 128 (77.11%), reflecting children's high satisfaction with the nursing care provided during hospitalization. The domain most valued was Nurse Characteristics, while the least valued was Nursing Environment. Results provide essential input for the dimensions to be considered when planning nursing care for children, managing care, and the physical environment in the wards. These results highlight the need to hear children's voices. This must encourage nurses to reflect on how children evaluate nursing care and, by doing so, to increase the quality of nursing care provided in Pediatrics settings. |
| Author | Fontoura, Paula Cristina Ferreira Soares, Catarina Sousa Azevedo, Vanessa Silva Oliveira, Andrea Raquel Melo Santos, Sónia Catarina Silva Fernandes, Mariana Isabel Tavares Oliveira, Isabel de Jesus Pinho, Bruna Filipa Conceição Fernandes, Ana Catarina Lopes Beirão Carvalhais, Maribel Domingues |
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| Keywords | Hospitalized child Pediatrics Nursing care Patient satisfaction |
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Cross-sectional study using the “Children Care Quality at Hospital” questionnaire. 61... To assess hospitalized children's satisfaction with nursing care. Cross-sectional study using the "Children Care Quality at Hospital" questionnaire. 61... To assess hospitalized children's satisfaction with nursing care.PURPOSETo assess hospitalized children's satisfaction with nursing care.Cross-sectional study... |
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| SubjectTerms | Adolescent Child Child, Hospitalized Cross-Sectional Studies Female Hospitalization Hospitalized child Humans Male Nurse-Patient Relations Nursing care Patient satisfaction Patient Satisfaction - statistics & numerical data Pediatric Nursing Pediatrics Portugal Quality of Health Care Surveys and Questionnaires |
| Title | Children's satisfaction with nursing care during hospitalization: A cross-sectional study |
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