Institutional Work in Changing Public Service Organizations: The Interplay Between Professionalization Strategies of Non-Elite Actors
It is often argued that increased volunteer participation in public service organizations will lead to de-professionalization of established professionals. Adopting a relational approach, this article shows that professionalization of new actors can actually initiate and reinforce the professionaliz...
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| Published in: | Administration & society Vol. 52; no. 1; pp. 111 - 137 |
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| Main Authors: | , |
| Format: | Journal Article |
| Language: | English |
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Los Angeles, CA
SAGE Publications
01-01-2020
SAGE PUBLICATIONS, INC |
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| Abstract | It is often argued that increased volunteer participation in public service organizations will lead to de-professionalization of established professionals. Adopting a relational approach, this article shows that professionalization of new actors can actually initiate and reinforce the professionalization of others. This article focuses on the interplay between nonelite actors in social care that carry out institutional work aimed at pursuing three strategies: classic professionalization of volunteer coordinators, proto-professionalization of volunteers, and advanced professionalization of social care practitioners. Potential negative implications of these professionalization strategies are the hollowing out of paid social care work and the exclusion of vulnerable volunteers. |
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| AbstractList | It is often argued that increased volunteer participation in public service organizations will lead to de-professionalization of established professionals. Adopting a relational approach, this article shows that professionalization of new actors can actually initiate and reinforce the professionalization of others. This article focuses on the interplay between nonelite actors in social care that carry out institutional work aimed at pursuing three strategies: classic professionalization of volunteer coordinators, proto-professionalization of volunteers, and advanced professionalization of social care practitioners. Potential negative implications of these professionalization strategies are the hollowing out of paid social care work and the exclusion of vulnerable volunteers. |
| Author | van Bochove, Marianne Oldenhof, Lieke |
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| Cites_doi | 10.1177/0011392111402585 10.1163/156913310X514092 10.1177/0018726707082848 10.1111/joms.12009 10.1093/oxfordjournals.jpart.a024273 10.1007/s10728-013-0269-9 10.1111/hsc.12154 10.1111/padm.12257 10.4135/9781446216651 10.1163/156913309X421655 10.1177/1056492610387222 10.1177/0170840607088151 10.4135/9781848608030.n7 10.1111/padm.12018 10.1080/00208825.2002.11043660 10.1515/9781400838820 10.1111/1467-954X.00173 10.1177/0170840611416739 10.1111/j.0033-3298.2005.00472.x 10.1177/0095399705277136 10.1111/padm.12005 10.1515/9789048513437 10.1525/9780520323070 10.1080/14719030600853360 10.1177/0011392111402586 10.1177/1024529415580263 10.1177/0170840615622067 10.1177/0011392116677300 10.1093/jopart/muv009 10.1177/0170840612445116 10.1093/jpo/jou005 10.1177/1350508405048576 10.1017/S0047279418000119 10.1017/9789048504251 10.4337/9781781002087.00021 10.1108/01443330310790499 10.1177/0095399713509242 |
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| Keywords | professionalism welfare state reform public services institutional work volunteers |
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| References | Overgaard 2015; 23 Baines, Cunningham 2015; 19 Fournier 1999; 47 Oldenhof, Stoopendaal, Putters 2016; 24 Verhoeven, van Bochove 2018 Evetts 2011; 59 Millward 2005; 83 Noordegraaf, van der Steen, van Twist 2014; 92 Terry 2005; 37 Currie, Locket, Finn, Martin, Waring 2012; 33 Hodgson 2005; 12 Liljegren, Höjer, Forkby 2014; 1 Watson 2002; 32 Bach, Kessler, Heron 2007; 60 Heite 2012; 10 Coule, Patmore 2013; 91 Noordegraaf, Schinkel 2011; 10 Scott 2008; 29 Van Bochove, Tonkens, Verplanke, Roggeveen 2018; 66 Bucher, Chreim, Langley, Reay 2016; 37 McCann, Granter, Hyde, Hassard 2013; 50 Noordegraaf 2016; 48 Evetts 2009; 8 Milward, Provan 2000; 10 Thomas, Hewitt 2011; 32 Dent 2006; 8 Cloutier, Denis, Langley, Lamothe 2016; 26 Suddaby, Viale 2011; 59 Simmons 2016; 94 Lawrence, Suddaby, Leca 2011; 20 Evetts 2003; 23 bibr29-0095399718786880 bibr24-0095399718786880 bibr37-0095399718786880 bibr32-0095399718786880 Duyvendak J. W. (bibr10-0095399718786880) 2006 Grootegoed E. M. (bibr17-0095399718786880) 2013 bibr33-0095399718786880 bibr45-0095399718786880 bibr8-0095399718786880 bibr20-0095399718786880 bibr15-0095399718786880 bibr2-0095399718786880 bibr28-0095399718786880 bibr41-0095399718786880 bibr11-0095399718786880 bibr42-0095399718786880 bibr3-0095399718786880 bibr38-0095399718786880 bibr21-0095399718786880 bibr25-0095399718786880 bibr7-0095399718786880 bibr12-0095399718786880 bibr30-0095399718786880 Oldenhof L. (bibr34-0095399718786880) 2016 bibr35-0095399718786880 De Swaan A (bibr9-0095399718786880) 1988 Heite C. (bibr18-0095399718786880) 2012; 10 bibr43-0095399718786880 bibr39-0095399718786880 bibr22-0095399718786880 bibr13-0095399718786880 bibr4-0095399718786880 Fournier V. (bibr16-0095399718786880) 2000 bibr26-0095399718786880 bibr6-0095399718786880 AGORA (bibr1-0095399718786880) 2014 bibr23-0095399718786880 bibr36-0095399718786880 bibr44-0095399718786880 bibr19-0095399718786880 bibr31-0095399718786880 bibr14-0095399718786880 bibr40-0095399718786880 bibr27-0095399718786880 bibr5-0095399718786880 |
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| Title | Institutional Work in Changing Public Service Organizations: The Interplay Between Professionalization Strategies of Non-Elite Actors |
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