QUALITY MANAGEMENT IN THE CONTOURS OF CONTINUOUS PRODUCT IMPROVEMENT
This paper analyzes the effectiveness of Quality Function Deployment (QFD) to ensure the success of product development and improvement projects through a better understanding of customer needs, as well as procedures and processes to enhance communication by integrating the Voice of the Customer (Vo...
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Published in: | International Journal for Quality Research Vol. 16; no. 3; pp. 689 - 702 |
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Main Authors: | , , , , , , , , |
Format: | Journal Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
01-01-2022
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Subjects: | |
Online Access: | Get full text |
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