QUALITY MANAGEMENT IN THE CONTOURS OF CONTINUOUS PRODUCT IMPROVEMENT

This paper analyzes the effectiveness of Quality Function Deployment (QFD) to ensure the success of product development and improvement projects through a better understanding of customer needs, as well as procedures and processes to enhance communication by integrating the Voice of the Customer (Vo...

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Bibliographic Details
Published in:International Journal for Quality Research Vol. 16; no. 3; pp. 689 - 702
Main Authors: de Sales, Juliana Pedroso, da Motta Reis, Jose Salvador, de Barros, Jose Glenio Medeiros, da Fonseca, Bernardo Bastos, de Araujo Junior, Antonio Henriques, de Almeida, Maria da Gloria, Ferreira Motta Barbosa, Luis Cesar, Santos, Gilberto, de Souza Sampaio, Nilo Antonio
Format: Journal Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 01-01-2022
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