Navigating Uncertainty in Clinical Practice: A Structured Approach

• Published in: Journal of general internal medicine : JGIM Vol. 39; no. 5; pp. 829 - 836
• Main Authors: Patel, Badar, Gheihman, Galina, Katz, Joel T., Begin, Arabella Simpkin, Solomon, Sonja R.
• Format: Journal Article
• Language: English
• Published: Cham Springer International Publishing 01-04-2024; Springer Nature B.V
• Subjects: Anxiety; Careers; Clinical medicine; Cognition & reasoning; Communication; Humans; Internal Medicine; Medicine; Medicine & Public Health; Narrative Review; Patient satisfaction; Physician-Patient Relations; Physicians; Primary care; Uncertainty; Verbal communication; framework; uncertainty; communication; shared decision-making
• DOI: 10.1007/s11606-023-08596-4
• EISSN: 1525-1497
• ISSN: 0884-8734; 1525-1497

The practice of clinical medicine is imbued with uncertainty. The ways in which clinicians and patients think about, communicate about, and act within situations of heightened uncertainty can have significant implications for the therapeutic alliance and for the trajectory and outcomes of clinical care. Despite this, there is limited guidance about the best methods for physicians to recognize, acknowledge, communicate about, and manage uncertainty in clinical settings. In this paper, we propose a structured approach for discussing and managing uncertainty within the context of a clinician-patient relationship. The approach involves four steps: Recognize, Acknowledge, Partner, and Seek Support (i.e., the RAPS framework). The approach is guided by existing literature on uncertainty as well as our own experience as clinicians working at different stages of career. We define each component of the approach and present sample language and actions for how to implement it in practice. Our aim is to empower clinicians to regard situations of high uncertainty as an opportunity to deepen the therapeutic alliance with the patient, and simultaneously to grow and learn as practitioners.