Are hotel managers taught to be aggressive in intelligence gathering?
The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure...
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| Published in: | Asian journal of business ethics Vol. 9; no. 2; pp. 417 - 424 |
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| Main Authors: | , , , |
| Format: | Journal Article |
| Language: | English |
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01-12-2020
Springer Nature B.V |
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| Abstract | The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage. |
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| AbstractList | The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage. |
| Author | Chan, Jimmy H. T. Au, Alan K. M. Yeung, Matthew Chan, Patrick C. L. |
| Author_xml | – sequence: 1 givenname: Patrick C. L. surname: Chan fullname: Chan, Patrick C. L. organization: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong – sequence: 2 givenname: Jimmy H. T. surname: Chan fullname: Chan, Jimmy H. T. organization: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong – sequence: 3 givenname: Alan K. M. surname: Au fullname: Au, Alan K. M. organization: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong – sequence: 4 givenname: Matthew surname: Yeung fullname: Yeung, Matthew email: myeung@ouhk.edu.hk organization: Lee Shau Kee School of Business and Administration, The Open University of Hong Kong |
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| Cites_doi | 10.1007/s13162-017-0094-7 10.1111/1467-6486.00226 10.1108/02634500210441503 10.2307/1251757 10.1504/IJPD.2010.034991 10.1111/j.0737-6782.2004.00060.x 10.22495/cocv12i1c6p1 10.1016/j.sbspro.2011.09.075 10.1007/BF00871677 10.1016/j.ijhm.2015.11.002 10.1177/031289620002500204 10.2307/1251866 10.1016/j.jbusvent.2005.02.005 10.1145/310930.310982 10.1108/09642369310095201 10.1016/j.bushor.2004.11.005 10.1111/1467-8608.00294 |
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| DOI | 10.1007/s13520-020-00117-4 |
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| Keywords | Market orientation Intelligence gathering Aggressive competitors |
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| References | Harris (CR9) 2001; 38 Walter, Auer, Ritter (CR22) 2006; 21 Zairi (CR23) 1995; 2 Schultz, Collins, McCulloch (CR17) 1994; 13 Colakoglu (CR2) 2011; 24 Maune (CR13) 2014; 12 Crane (CR3) 2010; 48 CR8 Kohli, Jaworski (CR12) 1990; 54 CR15 O’Dwyer, Ledwith (CR16) 2010; 12 Tucker (CR19) 1997; 18 Vedder, Vanecek, Guynes, Cappel (CR21) 1999; 42 Ali Köseoglu, Ross, Okumus (CR1) 2016; 53 CR10 Fitzpatrick, Burke (CR7) 2003; 11 Dawes (CR4) 2000; 25 Dev, Agarwal, Krishna Erramilli (CR5) 2008; 26 Trim (CR18) 2002; 20 Ettlie, Subramaniam (CR6) 2004; 21 Horowitz (CR11) 2011; 14 Narver, Slater (CR14) 1990; 54 Varadarajan (CR20) 2017; 7 J Dawes (117_CR4) 2000; 25 117_CR8 117_CR15 A Crane (117_CR3) 2010; 48 R Varadarajan (117_CR20) 2017; 7 117_CR10 AK Kohli (117_CR12) 1990; 54 NO Schultz (117_CR17) 1994; 13 M Ali Köseoglu (117_CR1) 2016; 53 JE Ettlie (117_CR6) 2004; 21 WM Fitzpatrick (117_CR7) 2003; 11 CS Dev (117_CR5) 2008; 26 PRJ Trim (117_CR18) 2002; 20 M Zairi (117_CR23) 1995; 2 T Colakoglu (117_CR2) 2011; 24 M O’Dwyer (117_CR16) 2010; 12 R Horowitz (117_CR11) 2011; 14 A Walter (117_CR22) 2006; 21 LC Harris (117_CR9) 2001; 38 A Maune (117_CR13) 2014; 12 JC Narver (117_CR14) 1990; 54 DS Tucker (117_CR19) 1997; 18 RG Vedder (117_CR21) 1999; 42 |
| References_xml | – volume: 11 start-page: 20 issue: 1 year: 2003 end-page: 45 ident: CR7 article-title: Competitive intelligence, corporate security and the virtual organization publication-title: Advances in Competitiveness Research contributor: fullname: Burke – volume: 7 start-page: 26 year: 2017 end-page: 35 ident: CR20 article-title: Research on market orientation: Some lessons shared and issues discussed in a doctoral seminar publication-title: AMS Review doi: 10.1007/s13162-017-0094-7 contributor: fullname: Varadarajan – volume: 38 start-page: 17 issue: 1 year: 2001 end-page: 43 ident: CR9 article-title: Market orientation and performance: Objective and subjective empirical evidence from UK companies publication-title: Journal of Management Studies doi: 10.1111/1467-6486.00226 contributor: fullname: Harris – volume: 20 start-page: 259 issue: 5 year: 2002 end-page: 268 ident: CR18 article-title: Corporate intelligence and transformational marketing in the age of the Internet 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10.1016/j.sbspro.2011.09.075 contributor: fullname: Colakoglu – ident: CR10 – volume: 13 start-page: 305 issue: 4 year: 1994 end-page: 314 ident: CR17 article-title: The ethics of business intelligence publication-title: Journal of Business Ethics doi: 10.1007/BF00871677 contributor: fullname: McCulloch – volume: 53 start-page: 161 year: 2016 end-page: 172 ident: CR1 article-title: Competitive intelligence practices in hotels publication-title: International Journal of Hospitality Management doi: 10.1016/j.ijhm.2015.11.002 contributor: fullname: Okumus – volume: 25 start-page: 173 issue: 2 year: 2000 end-page: 199 ident: CR4 article-title: Market orientation and company profitability: Further evidence incorporating longitudinal data publication-title: Australian Journal of Management doi: 10.1177/031289620002500204 contributor: fullname: Dawes – ident: CR8 – volume: 54 start-page: 1 issue: 2 year: 1990 end-page: 18 ident: CR12 article-title: Market orientation: The construct, research 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233 year: 2010 end-page: 240 ident: CR3 article-title: In the company of spies: When competitive intelligence gathering becomes industrial espionage publication-title: Business Horizons doi: 10.1016/j.bushor.2004.11.005 contributor: fullname: Crane – volume: 26 start-page: 1 issue: 1 year: 2008 end-page: 9 ident: CR5 article-title: Market-driven hotel brands: Linking market orientation, innovation, and performance publication-title: Hospitality Review contributor: fullname: Krishna Erramilli – volume: 11 start-page: 20 issue: 1 year: 2003 ident: 117_CR7 publication-title: Advances in Competitiveness Research contributor: fullname: WM Fitzpatrick – volume: 2 start-page: 32 issue: 5 year: 1995 ident: 117_CR23 publication-title: World Class Design to Manufacture doi: 10.1108/09642369310095201 contributor: fullname: M Zairi – volume: 38 start-page: 17 issue: 1 year: 2001 ident: 117_CR9 publication-title: Journal of Management Studies doi: 10.1111/1467-6486.00226 contributor: fullname: LC 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| SubjectTerms | Economic Growth Education Ethics Hotels & motels Intelligence gathering Management Philosophy Quality of Life Research |
| Title | Are hotel managers taught to be aggressive in intelligence gathering? |
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