A cognitive BPM theory for knowledge-intensive processes

PurposeA literature review was conducted in order to establish a detailed definition of a knowledge-intensive process (KiP). Moreover, relevant theories from humanities – especially the fields of linguistics and philosophy – were thoroughly researched and adapted for establishing descriptive and ana...

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Bibliographic Details

Published in:	Business process management journal Vol. 29; no. 2; pp. 465 - 488
Main Authors:	de Almeida Rodrigues Gonçalves, João Carlos, Baião, Fernanda Araujo, Santoro, Flavia Maria, Guizzardi, Giancarlo
Format:	Journal Article
Language:	English
Published:	Bradford Emerald Publishing Limited 15-03-2023 Emerald Group Publishing Limited
Subjects:	Business process management Collaboration Decision making Information systems Inventory control Knowledge management Linguistics Literature reviews Open source software Speech act Business process management Intentionality Common ground Knowledge-intensive process Cognitive BPM
Online Access:	Get full text
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