Supporting decision-making of collaborative robot (cobot) adoption: The development of a framework

Collaborative robots (cobots) are emerging in manufacturing as a response to the current mass customization production paradigm and the fifth industrial revolution. Before adopting this technology in production processes and benefiting from its advantages, manufacturers need to analyze the investmen...

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Published in:Technological forecasting & social change Vol. 204; p. 123406
Main Authors: Silva, Andreia, Correia Simões, Ana, Blanc, Renata
Format: Journal Article
Language:English
Published: Elsevier Inc 01-07-2024
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Abstract Collaborative robots (cobots) are emerging in manufacturing as a response to the current mass customization production paradigm and the fifth industrial revolution. Before adopting this technology in production processes and benefiting from its advantages, manufacturers need to analyze the investment. Therefore, this study aims to develop a decision-making framework for cobot adoption, incorporating a comprehensive set of quantitative and qualitative criteria, to be used by decision-makers in manufacturing companies. To achieve that objective, a qualitative study was conducted by collecting data through interviews with key actors in the cobot (or advanced manufacturing technologies) adoption decision process in manufacturing companies. The main findings of this study include, firstly, an extensive list of decision criteria, as well as some indicators to be used by decision-makers, some of which are new to the literature. Secondly, a decision-making framework for cobot adoption is proposed, as well as a set of guidelines to use it. The framework is based on a weighted scoring method and can be customizable by the manufacturing company depending on its specific context, needs, and resources. The main contribution of this study consists in assisting decision-makers of manufacturing companies in performing more complete and sustained decision analyses regarding cobots adoption. •Financial aspects, safety, productivity, and ergonomics are important criteria.•A decision-making framework for cobot adoption based on the weighted scoring method•Incorporating quantitative and qualitative criteria in the adoption decision•The framework is customizable to the company's context, needs, and resources.•Empirical perspective of decision-makers in manufacturing companies was considered.
AbstractList Collaborative robots (cobots) are emerging in manufacturing as a response to the current mass customization production paradigm and the fifth industrial revolution. Before adopting this technology in production processes and benefiting from its advantages, manufacturers need to analyze the investment. Therefore, this study aims to develop a decision-making framework for cobot adoption, incorporating a comprehensive set of quantitative and qualitative criteria, to be used by decision-makers in manufacturing companies. To achieve that objective, a qualitative study was conducted by collecting data through interviews with key actors in the cobot (or advanced manufacturing technologies) adoption decision process in manufacturing companies. The main findings of this study include, firstly, an extensive list of decision criteria, as well as some indicators to be used by decision-makers, some of which are new to the literature. Secondly, a decision-making framework for cobot adoption is proposed, as well as a set of guidelines to use it. The framework is based on a weighted scoring method and can be customizable by the manufacturing company depending on its specific context, needs, and resources. The main contribution of this study consists in assisting decision-makers of manufacturing companies in performing more complete and sustained decision analyses regarding cobots adoption. •Financial aspects, safety, productivity, and ergonomics are important criteria.•A decision-making framework for cobot adoption based on the weighted scoring method•Incorporating quantitative and qualitative criteria in the adoption decision•The framework is customizable to the company's context, needs, and resources.•Empirical perspective of decision-makers in manufacturing companies was considered.
ArticleNumber 123406
Author Silva, Andreia
Blanc, Renata
Correia Simões, Ana
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  givenname: Ana
  surname: Correia Simões
  fullname: Correia Simões, Ana
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  givenname: Renata
  surname: Blanc
  fullname: Blanc, Renata
  email: renatablanc@fep.up.pt
  organization: School of Economics and Management of the University of Porto, R. Dr. Roberto Frias, 4200-464 Porto, Portugal
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Keywords Technology adoption
Decision-making
Advanced manufacturing technology
Decision criteria
Framework
Collaborative robots
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Snippet Collaborative robots (cobots) are emerging in manufacturing as a response to the current mass customization production paradigm and the fifth industrial...
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StartPage 123406
SubjectTerms Advanced manufacturing technology
Collaborative robots
Decision criteria
Decision-making
Framework
Technology adoption
Title Supporting decision-making of collaborative robot (cobot) adoption: The development of a framework
URI https://dx.doi.org/10.1016/j.techfore.2024.123406
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