Effects of a Warning on Interruption Recovery in Dynamic Settings

Operators working in extreme environments are often confronted with task interruptions. These interruptions tend to impair performance, which can represent a threat to public safety. Most of the tools designed to aid task resumption in such dynamic contexts are post-interruption solutions consisting...

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Published in:Proceedings of the Human Factors and Ergonomics Society Annual Meeting Vol. 60; no. 1; pp. 1304 - 1308
Main Authors: Labonté, Katherine, Tremblay, Sébastien, Vachon, François
Format: Journal Article
Language:English
Published: Los Angeles, CA SAGE Publications 01-09-2016
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Abstract Operators working in extreme environments are often confronted with task interruptions. These interruptions tend to impair performance, which can represent a threat to public safety. Most of the tools designed to aid task resumption in such dynamic contexts are post-interruption solutions consisting of providing information about missed events once the interruption is over. The goal of the present study is to test whether a pre-interruption solution consisting of warning operators of an impending interruption can also facilitate interruption recovery. We employed a microworld simulating above-water warfare and compared primary task recovery following an interruption that could either be notified (8 s before it takes place) or not. Results revealed enhanced post-interruption decision accuracy and speed when providing foreknowledge of the imminent interruption. These findings suggest that a pre-interruption warning, which has already proven effective in static contexts, can also support interruption recovery in dynamic settings.
AbstractList Operators working in extreme environments are often confronted with task interruptions. These interruptions tend to impair performance, which can represent a threat to public safety. Most of the tools designed to aid task resumption in such dynamic contexts are post-interruption solutions consisting of providing information about missed events once the interruption is over. The goal of the present study is to test whether a pre-interruption solution consisting of warning operators of an impending interruption can also facilitate interruption recovery. We employed a microworld simulating above-water warfare and compared primary task recovery following an interruption that could either be notified (8 s before it takes place) or not. Results revealed enhanced post-interruption decision accuracy and speed when providing foreknowledge of the imminent interruption. These findings suggest that a pre-interruption warning, which has already proven effective in static contexts, can also support interruption recovery in dynamic settings.
Author Labonté, Katherine
Tremblay, Sébastien
Vachon, François
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  fullname: Vachon, François
  organization: Université Laval, Québec, Canada
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