Text classification-based petition recognition and routing system: a Turkish case study

Large-scale enterprises include many units and various electronic petitions are manually submitted to the relevant units by authorized staff. However, this delivery process is time-consuming in large-scale institutions and the petitions may not be delivered to the relevant units on time. The manual...

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Bibliographic Details
Published in:International journal of information technology (Singapore. Online) Vol. 15; no. 4; pp. 2139 - 2146
Main Authors: Sancar, Yasin, Karabey Aksakallı, Işıl, Karacalı, Tevhit
Format: Journal Article
Language:English
Published: Singapore Springer Nature Singapore 01-04-2023
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